Case study

Empowering global talent: London & Partners' work‑from‑anywhere policy

Discover how London & Partners implemented a 'work-from-anywhere' policy using WorkFlex to ensure compliance, streamline processes, and boost employee satisfaction.

London & Partners and WorkFlex, with a dotted world map showing cross-border work.
Industry
Growth agency
Location
London, UK
Policy since
2022
Countries worked from
38
About London & Partners

A work-from-anywhere policy born from the pandemic

London & Partners, the growth agency for London, introduced a policy in 2022 allowing employees to temporarily work from anywhere, also known as "workations." This change arose during the Covid pandemic when many international employees expressed a desire to spend more time with their families abroad while continuing to work. To support this initiative and ensure compliance with tax and social security regulations, London & Partners sought a solution that would streamline these processes.

London & Partners work-from-anywhere policy at a glance: all employees are eligible, employees have worked from 38 different countries, and trips to high-risk countries are restricted. Top destinations are Spain, France, Italy, Portugal and Greece.
London & Partners' work-from-anywhere policy at a glance.
The challenge

Compliance worries and the need for a thought-through policy

With the increasing demand for temporary work abroad, London & Partners encountered several challenges:

  • No clear policy for work-from-anywhere: The surge in requests for working from abroad made it clear that an official policy was necessary to prevent "hush trips," where employees worked from abroad temporarily without informing the company. These unapproved trips can lead to significant compliance risks, as well as operational challenges.
  • Lack of managerial oversight: Managers needed to know the whereabouts of their employees to ensure smooth operations.
  • Compliance complexities: London & Partners required a solution that could address the complexities of tax, social security, and other compliance risks associated with employees working from different countries.
The solution

Implementing WorkFlex for compliant work-from-anywhere management

To address the challenges of unmanaged compliance and lack of oversight on employee trips, London & Partners adopted WorkFlex to manage their employee workations. London & Partners chose WorkFlex for its:

  • Thorough risk assessment: The platform provides detailed assessments for destinations worldwide, ensuring compliance with local and international regulations.
  • User-friendly interface: The intuitive design makes it easy for both employees and managers to navigate.
  • Efficient policy management: WorkFlex simplifies the management of work-from-anywhere policies, providing transparency on where employees are working from.
In their words
The feedback about the work‑from‑anywhere policy has been excellent. People feel like we're a company that indeed offers flexible working.
Linda Adams-Avornyo
HR Business Partner, London & Partners
The results

Employee satisfaction, autonomy, and improved candidate attraction

London & Partners employees greatly appreciate the opportunity to work from anywhere. The workplace flexibility has contributed to:

  • Improved employee satisfaction: Employees report higher satisfaction levels and better work-life balance.
  • Mutual trust and autonomy: The ability to work flexibly fosters a sense of trust and autonomy that is important for employee engagement.
  • Candidate attraction: The HR team frequently hears from candidates that the flexibility benefit has been a significant factor in their decision to apply.

London & Partners' HR team and employees are highly satisfied with the benefits and the WorkFlex solution chosen to enable them. With WorkFlex in place, they feel assured that workations are managed properly, compliance risks are mitigated, and that employees, managers, and the HR team can all feel secure.

Set it up once. Then never think about compliance again.

See how WorkFlex runs your cross-border compliance in the background, so your people can work anywhere and you can get on with everything else.

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